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Store Manager

Store Manager

PURPOSE & IMPACT ON ORGANIZATION

Drive your store’s profitability by:

Meeting or exceeding store sales and profit targets
Managing all resources within the store to provide customers with a leading shopping experience
Driving the proper execution of established policies, procedures, initiatives and directives

PURPOSE & IMPACT ON ORGANIZATION

Take full ownership of the store and its commercial success
Analyse relevant data to probe and challenge the status quo
Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
Drive continuous improvements in the store’s sales, productivity and profitability
Ensure the legal and financial integrity of the store
Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
Schedule staff so as to properly serve customers, drive sales and execute tasks
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Ensure proper in-store Brand execution according to established standards and directives
Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
Manage all store operations in a systematic and efficient manner, as per established policies and procedures
Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis Ensure cash register transactions are processed quickly and accurately
Lead and implement all applicable loss prevention policies and procedures
Maintain a safe and productive shopping and working environment
Manage the recruitment and training of store team members
Ensure all HR policies and procedures are adhered to
Create a high-performance culture by setting clear expectations, analysing performance and giving appropriate and prompt feedback, including actively managing poor performance
Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
Share best practices to drive the collective performance of all district stores
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance

KEY RESPONSIBILITIES

On local/market discretion

AUTHORITIES

Customers
Peers and Supervisor
Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)
Local Administration (e.g. mall management)

KNOWLEDGE, CAPABILITIES AND EXPERIENCE

Store Manager Competencies (additions based on market needs)

MINIMUM QUALIFICATIONS

Minimum 18 months’ work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
Intermediate numeracy and literacy and advanced verbal communication skills
(additions based on market needs)

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE‘S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE – THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.

CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.


COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.

Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.

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